Discover the Only Thing Your Competition Can’t Copy You On – Episode 92

You can be copied on many things by your competition. Your competition can copy your marketing They can copy you sales strategies Your competition can try to beat your pricing They can copy your customer service Your competition can copy or attempt to copy everything you do There is only one thing your competition cannot…[Find out more...]

The One About the Customer Experience, Great, Good, Bad, Indifferent How Your Customer Sees You. Episode 77

This week quote...“When you’re finished changing, you’re finished.” Great, Good and Bad Customer Experience! The customer experience has been so on my mind for the past few days and this week I really want to take a look at the customer experience. It has been creeping around me for the last few weeks and I…[Find out more...]